SMS Policy
Last updated: June 22, 2026
Overview
Get Road Hero sends SMS messages to drivers who submit a lead form on a towing business landing page. These messages are transactional in nature — they deliver a confirmation that their roadside assistance request was received and provide next steps.
Who Receives SMS Messages
SMS messages are only sent to individuals who actively submit a GPS lead form on a Get Road Hero-powered towing page. By submitting the form and providing their phone number, the user consents to receive a confirmation SMS regarding their roadside assistance request.
Message Frequency
Message frequency varies based on the conversation. Typically, users receive 1–3 messages per incident: a confirmation of their request, a status update, and optionally a follow-up from the towing business.
Message and Data Rates
Message and data rates may apply. Contact your mobile carrier for details about your plan.
Opt-Out
To stop receiving SMS messages, reply STOP to any message you receive. You will be immediately unsubscribed and will not receive further messages. You may re-subscribe at any time by submitting a new lead form.
Help
For help, reply HELP to any message or contact us at jan.wolakdyszynski@gmail.com.
SMS Provider
SMS messages in the United States are delivered via Twilio using a registered 10DLC number. We comply with A2P 10DLC registration requirements and CTIA messaging guidelines.
Privacy
Phone numbers collected through lead forms are used solely to deliver roadside assistance confirmations and are shared with the towing business that operates the page. We do not sell or share phone numbers with unaffiliated third parties for marketing purposes. See our Privacy Policy for full details.
Contact
For questions about our SMS practices, email jan.wolakdyszynski@gmail.com.